From: Paul Wilson To: TO Date: DATE Reply-To: Toru Takahashi Precedence: normal X-Mailer: sendmail sed cat Subject: APNIC Membership Survey (1999) [ You are receiving this email because your address is listed as the admin, billing or technical contact for an organisation which is a member of APNIC. ( Original address: TO ) Please contact if a more appropriate address for your organisation exists. ] -- ******************************************************* APNIC Membership Survey ******************************************************* Dear APNIC member, APNIC, as a membership organisation, relies on the input of our members in planning our services, operations, and future developments. Given the current pace of change in our environment, APNIC now needs to undertake business and strategic planning, in order to provide members with a higher standard of services. APNIC is especially interested in your views at this time, and we are conducting a member survey to gather your inputs. As its highest priority, APNIC is dedicated to serving the needs of our members, and your views will provide the crucial, primary input into our planning processes in the coming year. During APRICOT'99, independent experts Dr John Earls of KPMG and Dr Tan Tin Wee of the APNG will be available in Singapore for direct consultations with APNIC members. These consultations will provide the opportunity for members to provide input into APNIC planning processes, and will be held in private to ensure that frank and open inputs are made. After the consultations are complete, a report will be provided by the consultants to the APNIC Executive Council, which will then ensure that the conclusions are used effectively. Please note that the source of individual responses and interviews will NOT be passed to APNIC, as we believe that confidentiality of the process will improve the quality of responses. Prior to entering the direct consultation process, members who wish to take part will be asked to provide written responses to a short set of questions. These responses will be used by the consultants in preparing for interviews, which will then provide the opportunity for expansion and discussion of issues raised. As an APNIC Member, you are encouraged to participate in this process. If you wish to do so, please answer the questions which follow, and return your response to the email addresses listed. If preferred, you may make a group response in collaboration with other APNIC members. Please note that your response needs to be in English, and must be received by Friday 19 February at the latest. In order to make the best use of available time in Singapore, interviews will only be possible with those who have provided a written response. Interviews will be conducted using a suitable meeting facility at the conference centre, with one or more (up to four) of the persons from your organisation (preferably those names on the response form). Interviews are expected to last around 30 minutes, and will be conducted in English, though participants are encouraged to bring interpreters if necessary. APNIC members not attending the Singapore meetings are still able to contribute to the survey by providing a written response. In this case, please ensure that you still provide contact details in case the consultants wish to follow up any issues that you raise. APNIC is confident that with the expertise of the Dr Earls and Dr Tan, and with the particular methodology which has been chosen, we have a very valuable opportunity to improve the quality of our planning processes, and improve our services to members. We hope that you will assist us in this process. Sincerely, Toru Takahashi, Chairman and Paul Wilson, Director General APNIC. ====================================================================== APNIC Member Survey - Response Form ----------------------------------- As an APNIC member, you are encouraged to assist us by participating in this survey, by answering the questions which follow. If you are attending APRICOT in Singapore and able to attend an interview with the consultants, we would be grateful for your contact details so that an appointment can be made. Please email your response to both Dr Earls and Dr Tan , by Friday 19 February, at the latest. A. Respondent Details 1. Name of organisation represented in this response: 2. APNIC membership name: 3. Name and designation of individual respondent(s): 4. Contact details (email and phone) of respondents: 5. Are you able to attend an interview in Singapore, between the 1st and 5th March? 6. Name(s) of those attending the Singapore meetings: 7. Contact details in Singapore, if known: 8. Dates of availability in Singapore, if known: B. Questions 1a. Please describe the services that you currently receive as a member of APNIC, in order of importance to you. 1b. Please comment on whether they meet your needs in terms of timeliness, quality or any other aspect. 2a. Please describe, in priority order, any services which you need, which should be provided by APNIC in future. 2b. Please indicate whether you would be prepared to pay increased membership fees in order to receive these services. 3. For APNIC to more effectively carry out its responsibilities in the Asia-Pacific region, what do you feel is your role as a member of APNIC? 4. Please provide any other comments you would like to make, by way of contribution to APNIC's business planning processes. NOTE: Please provide your response in English. While the consultants are aware that this requirement may provide a problem for some, they are committed to ensuring fair representation for all APNIC members. A listing in English of the issues you wish to discuss is very acceptable, rather than a detailed argument. END OF RESPONSE FORM ====================================================================== + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + APNIC Secretariat Tel: +61-7-3367-0490 Asia Pacific Network Information Centre (APNIC) Ltd Fax: +61-7-3367-0482 Level 1, 33 Park Road, PO Box 2131, Milton, QLD 4064, Australia + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +