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Report from the IAB Workshop on Barriers to Internet Access of Services Report from the IAB Workshop on Barriers to Internet Access of Services
(BIAS) (BIAS)
Abstract Abstract
The "Barriers to Internet Access of Services (BIAS)" workshop was The "Barriers to Internet Access of Services (BIAS)" workshop was
convened by the Internet Architecture Board (IAB) from January 15-17, convened by the Internet Architecture Board (IAB) from January 15-17,
2024 as a three-day online meeting. Based on the submitted position 2024 as a three-day online meeting. Based on the submitted position
papers, the workshop covered three areas of interest: the role of papers, the workshop covered three areas of interest: the role of
Community Networks in Internet Access of Services, reports and Community Networks in Internet access of services, reports and
comments on the observed digital divide, and measurements of comments on the observed digital divide, and measurements of
censorship and censorship circumvention. This report summarizes the censorship and censorship circumvention. This report summarizes the
workshop's discussions and serves as a reference for reports on the workshop's discussions and serves as a reference for reports on the
current barriers to Internet Access. current barriers to Internet access.
Note that this document is a report on the proceedings of the Note that this document is a report on the proceedings of the
workshop. The views and positions documented in this report were workshop. The views and positions documented in this report were
expressed during the workshop by participants and do not necessarily expressed during the workshop by participants and do not necessarily
reflect the IAB's views and positions. reflect the IAB's views and positions.
Status of This Memo Status of This Memo
This document is not an Internet Standards Track specification; it is This document is not an Internet Standards Track specification; it is
published for informational purposes. published for informational purposes.
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identified, and the program committee organized paper submissions identified, and the program committee organized paper submissions
into three main themes for each of the three discussion slots. into three main themes for each of the three discussion slots.
During each discussion, those papers were presented sequentially with During each discussion, those papers were presented sequentially with
open discussion held at the end of each day. open discussion held at the end of each day.
2.1. Session 1: Community Networks - Their Role in Internet Access of 2.1. Session 1: Community Networks - Their Role in Internet Access of
Services Services
The first day of the workshop focused on the role of Community The first day of the workshop focused on the role of Community
Networks [RFC7962] as a way to overcome the barriers to Internet Networks [RFC7962] as a way to overcome the barriers to Internet
Access. Community Networks are self-organized networks wholly owned access. Community Networks are self-organized networks wholly owned
by the community and thus provide an alternative mechanism to bring by the community and thus provide an alternative mechanism to bring
connectivity and internet services to those places that lack connectivity and Internet services to those places that lack
commercial interest. commercial interest.
Presentations ranged from highlighting the need for measuring Quality Presentations ranged from highlighting the need for measuring Quality
of Experience (QoE) for Community Networks, to the potential role the of Experience (QoE) for Community Networks, to the potential role the
Content Delivery Network (CDN) can play in Community Networks, to the Content Delivery Network (CDN) can play in Community Networks, to the
role of Satellite Networks, and finally, to the vital role of the role of Satellite Networks, and finally, to the vital role of the
spectrum in this space. spectrum in this space.
2.1.1. The Quality of Community Networks 2.1.1. The Quality of Community Networks
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focus on user expectations and how they translate to measurable focus on user expectations and how they translate to measurable
performance indicators. Further, it asks for better documentation of performance indicators. Further, it asks for better documentation of
best practices in deploying Community Networks as well as careful best practices in deploying Community Networks as well as careful
thought regarding manageability considerations for Community Networks thought regarding manageability considerations for Community Networks
in protocol development. [GUIFI] as an example Community Network was in protocol development. [GUIFI] as an example Community Network was
discussed, and some existing resources for Community Networks [APC] discussed, and some existing resources for Community Networks [APC]
[ISOC] [TBB] were shared by the participants. [ISOC] [TBB] were shared by the participants.
The inconsistent quality and performance of Satellite Internet result The inconsistent quality and performance of Satellite Internet result
in a connectivity gap for Community Networks that rely on non- in a connectivity gap for Community Networks that rely on non-
terrestrial networks (NTNs) for internet access [HU]. terrestrial networks (NTNs) for Internet access [HU].
2.1.2. Strengthening Community Networks 2.1.2. Strengthening Community Networks
[BENSON] focused on the prohibitive cost of transit and Internet [BENSON] focused on the prohibitive cost of transit and Internet
services for Community Networks and argued for CDNs to provide services for Community Networks and argued for CDNs to provide
transit-like and Internet services, at no more than at-cost, in a transit-like and Internet services, at no more than at-cost, in a
mutually beneficial way. Community Networks still need backhaul to mutually beneficial way. Community Networks still need backhaul to
and from the CDN's point of presence, and models for community- and from the CDN's point of presence, and models for community-
backhaul and open-source CDNs were highlighted. Discussion included backhaul and open-source CDNs were highlighted. Discussion included
the status of Project PANGEA [PANGEA] as well as legal and commercial the status of Project PANGEA [PANGEA] as well as legal and commercial
considerations related to such use of CDNs. considerations related to such use of CDNs.
[HU] highlighted that Satellite Internet provided by advanced low- [HU] highlighted that Satellite Internet provided by advanced low-
Earth orbit (LEO) satellite constellations can play a pivotal role in Earth orbit (LEO) Satellite constellations can play a pivotal role in
closing the connectivity gap in the urban-rural digital divide via closing the connectivity gap in the urban-rural digital divide via
Satellite-dependent Community Networks. These existing known Satellite-dependent Community Networks. These existing known
performance and management gaps need to be focused on, to enable performance and management gaps need to be focused on, to enable
Satellite Internet to resolve the divide. Further, research Satellite Internet to resolve the divide. Further, research
directions such as multi-layer satellite networking, autonomous directions such as multi-layer Satellite networking, autonomous
maintenance, and integration between terrestrial networks and NTNs maintenance, and integration between terrestrial networks and NTNs
were suggested. were suggested.
[RENNO] called attention to the coveted 6 GHz (part of the C-band [RENNO] called attention to the coveted 6 GHz (part of the C-band
with a desirable mix of coverage and capacity) as a prime choice for with a desirable mix of coverage and capacity) as a prime choice for
International Mobile Telecommunication (IMT) for 5G technology while International Mobile Telecommunication (IMT) for 5G technology while
it is in common unlicensed use in Community Networks (and small it is in common unlicensed use in Community Networks (and small
ISPs). Spectrum allocations directly impact industries and market ISPs). Spectrum allocations directly impact industries and market
access with ramifications for Community Networks. Further, there was access with ramifications for Community Networks. Further, there was
a discussion on geopolitical tensions because of these allocations. a discussion on geopolitical tensions because of these allocations.
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2.2.2. Lack of Consistent Acceptance of Language Scripts 2.2.2. Lack of Consistent Acceptance of Language Scripts
On the topic of availability of Internet services and content in On the topic of availability of Internet services and content in
multiple languages, "Universal Acceptance of Domain Names and Email multiple languages, "Universal Acceptance of Domain Names and Email
Addresses: A Key to Digital Inclusion" was presented by Sarmad Addresses: A Key to Digital Inclusion" was presented by Sarmad
Hussain of ICANN [HUSSAIN]. The ICANN community has increased the Hussain of ICANN [HUSSAIN]. The ICANN community has increased the
options for multilingual identifiers through the expansion of the options for multilingual identifiers through the expansion of the
Internet's DNS for use in domains and email addresses. However, Internet's DNS for use in domains and email addresses. However,
while the work of technical specifications and policy recommendations while the work of technical specifications and policy recommendations
is complete, much work remains to deploy a multilingualized internet. is complete, much work remains to deploy a multilingualized Internet.
Today, there are around 150 internationalized domain names (IDNs), Today, there are around 150 internationalized domain names (IDNs),
but equal rollout of these scripts at the domain level is hindered but equal rollout of these scripts at the domain level is hindered
primarily by software and applications that do not yet recognize primarily by software and applications that do not yet recognize
these new scripts. "Universal Acceptance" is a program of action for these new scripts. "Universal Acceptance" is a program of action for
the internet community at large that can ensure that IDNs are the Internet community at large that can ensure that IDNs are
accepted and treated consistently. accepted and treated consistently.
2.2.3. Web Affordability and Inclusiveness 2.2.3. Web Affordability and Inclusiveness
In "A Framework for Improving Web Affordability and Inclusiveness", In "A Framework for Improving Web Affordability and Inclusiveness",
Rumaisa Habib presented research on the connection between website Rumaisa Habib presented research on the connection between website
size and cost to end users [HABIB]. This critical inquiry presents size and cost to end users [HABIB]. This critical inquiry presents
access in terms of affordability and through measurement demonstrates access in terms of affordability and through measurement demonstrates
that the material costs to end users who pay for their connection that the material costs to end users who pay for their connection
based on the volume of data they download and upload have risen as based on the volume of data they download and upload have risen as
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pages of foreign countries. Blocking is often realized by either DNS pages of foreign countries. Blocking is often realized by either DNS
tampering or HTTP tampering. For DNS, either a chosen IP address, a tampering or HTTP tampering. For DNS, either a chosen IP address, a
bogon IP address (e.g., 127.0.0.1), or an empty domain (NXDOMAIN) is bogon IP address (e.g., 127.0.0.1), or an empty domain (NXDOMAIN) is
used. In the case of DNS tampering using a chosen IP address or HTTP used. In the case of DNS tampering using a chosen IP address or HTTP
tampering, some countries provide a block page that exposes the tampering, some countries provide a block page that exposes the
blocking; however, more transparency related to blocking is requested blocking; however, more transparency related to blocking is requested
by civil society organizations and the Internet Monitoring Action by civil society organizations and the Internet Monitoring Action
Project (iMAP). Project (iMAP).
[GROVER] further focused the discussion on online censorship in [GROVER] further focused the discussion on online censorship in
India, Pakistan, and Indonesia. In India, where providers are India, Pakistan, and Indonesia.
As discussed in [Singh2020], in India, where providers are
responsible for implementing the blocking but no method is mandated, responsible for implementing the blocking but no method is mandated,
the six major ISPs (covering 98.82% of all subscribers) were tested the six major ISPs (covering 98.82% of all subscribers) were tested
on 4379 blocked websites (based on court orders, user reports, and on a total of 4379 blocked websites (based on court orders, user
publicly available or leaked government orders) on DNS poisoning/ reports, and publicly available or leaked government orders) by using
injection or HTTP/SNI-based censorship. The censorship techniques DNS poisoning/injection or using censorship based on HTTP or the
used and websites blocked were different across ISPs. Multiple ISPs Server Name Indication (SNI). The censorship techniques used and
used two different techniques (depending on the website), and all but websites blocked were different across ISPs. Multiple ISPs used two
one provided censorship notices. Providers blocked between 1892 and different techniques (depending on the website), and all but one
3721 (of 4379) pages with only 1115 pages (27.64%) blocked by all provided censorship notices. A list of 4379 potentially blocked
ISPs [Singh2020]. In contrast, in Pakistan, the government can also websites was tested; 4033 of those websites appeared in at least one
order the ISPs to perform blocking, and blocking has even been ISP's blocklist. Providers blocked between 1892 and 3721 of the 4033
observed in the past at the Internet Exchange Point (IXP) level. websites, with only 1115 websites (27.64%) blocked by all six ISPs.
Since 2020, there has also been a central Web Monitoring System
deployed at lines of international connectivity. In Indonesia, In contrast, in Pakistan, the government can also order the ISPs to
initially, the government guided ISPs in how to perform the blocking. perform blocking, and blocking has even been observed in the past at
The regulations were updated in 2020 to allow Indonesian ISPs to the Internet Exchange Point (IXP) level. Since 2020, there has also
block websites at their discretion. In 2022, there was a proposal by been a central Web Monitoring System deployed at lines of
ISPs to centralize DNS. In Indonesia, a partial blocklist is international connectivity. In Indonesia, initially, the government
publicly available, but without any indication of why something is guided ISPs in how to perform the blocking. The regulations were
blocked [Grover2023]. updated in 2020 to allow Indonesian ISPs to block websites at their
discretion. In 2022, there was a proposal by ISPs to centralize DNS.
In Indonesia, a partial blocklist is publicly available, but without
any indication of why something is blocked [Grover2023].
[BASSO] reported that for Russia a large increase in additions to [BASSO] reported that for Russia a large increase in additions to
Roskomnadzor's blocklist was observed in March 2022 as well as in Roskomnadzor's blocklist was observed in March 2022 as well as in
December 2022, foremost covering news pages but also covering human December 2022, foremost covering news pages but also covering human
rights organizations and social media, where more than 3500 blocking rights organizations and social media, where more than 3500 blocking
orders were added to the list by an "Unknown body". Further, orders were added to the list by an "Unknown body". Further,
blocking of domains that are not in the official Roskomnadzor blocking of domains that are not in the official Roskomnadzor
blocklist has been observed as well. blocklist has been observed as well.
An invited talk included a presentation of the work in [WANG] on An invited talk included a presentation of the work in [WANG] on
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Peirano, Lai Yi Ohlsen, Luis Martinez, Mallory Knodel, Marwan Fayed, Peirano, Lai Yi Ohlsen, Luis Martinez, Mallory Knodel, Marwan Fayed,
Matthew Bocci, Michael Welzl, Michuki Mwangi, Mirja Kühlewind, Mona Matthew Bocci, Michael Welzl, Michuki Mwangi, Mirja Kühlewind, Mona
Wang, Peng Hu, Ralph Holz, Raquel Rennó, Reethika Ramesh, Rumaisa Wang, Peng Hu, Ralph Holz, Raquel Rennó, Reethika Ramesh, Rumaisa
Habib, Sarmad Hussain, Simone Basso, Siti Nurliza Samsudin, Suresh Habib, Sarmad Hussain, Simone Basso, Siti Nurliza Samsudin, Suresh
Krishnan, Theophilus Benson, Tirumaleswar Reddy.K, Tommy Pauly, Vesna Krishnan, Theophilus Benson, Tirumaleswar Reddy.K, Tommy Pauly, Vesna
Manojlovic, and Wes Hardaker. Manojlovic, and Wes Hardaker.
Appendix C. Workshop Program Committee Appendix C. Workshop Program Committee
The workshop program committee members were Christopher Wood (IAB, The workshop program committee members were Christopher Wood (IAB,
Cloudflare), Dhruv Dhody (IAB, Huawei), Mallory Knodel (IAB, Center Cloudflare), Dhruv Dhody (IAB, Huawei), Mallory Knodel (IAB, NYU),
for Democracy and Technology), Mirja Kühlewind (IAB, Ericsson), and Mirja Kühlewind (IAB, Ericsson), and Tommy Pauly (IAB, Apple).
Tommy Pauly (IAB, Apple).
IAB Members at the Time of Approval IAB Members at the Time of Approval
Internet Architecture Board members at the time this document was Internet Architecture Board members at the time this document was
approved for publication were: approved for publication were:
Matthew Bocci Matthew Bocci
Alissa Cooper Alissa Cooper
Roman Danyliw Roman Danyliw
Dhruv Dhody Dhruv Dhody
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Authors' Addresses Authors' Addresses
Mirja Kühlewind Mirja Kühlewind
Email: ietf@kuehlewind.net Email: ietf@kuehlewind.net
Dhruv Dhody Dhruv Dhody
Email: dd@dhruvdhody.com Email: dd@dhruvdhody.com
Mallory Knodel Mallory Knodel
Email: malloryk@socialweb.foundation Email: Mallory.knodel@nyu.edu
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